Legal notice
Legal Notice
Last updated: August 19, 2026
This website, alderarc.com, is operated under the AlderArc brand.
Store Operator:
Nguyen Hoang Khanh
Business / Contact Address:
262/30 Hoang Hoa Tham
Nghia Lo, Quang Ngai 570000
Vietnam
Customer Support Email:
support@alderarc.com
Telephone:
+84 393 928 877
About AlderArc
AlderArc is an online retail brand offering personalized and made-to-order physical products for growing, learning, celebrating, achieving and remembering.
Production and Fulfillment
AlderArc works with production and fulfillment operations and partners in Hanoi, Vietnam, together with designated production and fulfillment partners in the United States.
The production and fulfillment location used for a particular order may vary depending on the product, customer destination, production availability and shipping arrangement.
The presence of United States production or fulfillment partners does not mean that AlderArc is incorporated or registered as a United States business entity.
Customer Service
For questions concerning products, personalization, orders, shipping, returns or refunds, please contact:
or use the Contact Us form on alderarc.com.
Applicable Policies
Use of this website and purchases made through AlderArc are also subject to our:
- Terms of Service
- Shipping Policy
- Refund & Return Policy
- Privacy Policy
Nothing in this Legal Notice limits rights that cannot legally be excluded under applicable consumer protection laws.